Notices
2012-02-04 10:38:21
Voelklip ADSL Access
All Voelklip ADSL users are affected by a Telkom exchange problem.
Telkom is working on the problem but do not yet have a estimated
time to repair. We will update this notice when more information
becomes available.
17h00 Update
Telkom are still attending to the problem with the Voelklip exchange.
The problem affects all ADSL users from all ISPs.
2011-09-19 16:20:20
Scam Warning
A company claiming to provide security support is phoning
unsuspecting customers warning them that their computer is
infected with an undetectable virus. Customers are asked
to run the event viewer on their computer and then told
that the events are evidence of an infection.
Never entertain such calls and never download and install
anything unless you know and trust the source.
end.
2011-04-12 10:00:27
Scam Warning
Please note that Maxitec will never send you an email asking you for
your password. Criminals are sending emails pretending to originate
from Maxitec in order to obtain login details so that they can use these
credentials for fraudulent activities. Please contact us via the usual
channels in order to have your password reset if you did reply to any of
these emails.
2011-03-31 18:33:58
Some Mail Delayed
Our virus scanner incorrectly flagged some mail as infected between 13h00
and 19h00 yesterday and quarantined these messages. We reprocessed the
quarantine spool at 18h00 today after discovering the problem. These messages
subsequently were delivered late. We apologise for any inconvenience caused.
2011-01-01 18:19:09
New year starts with a flash and a bang
The building housing our network node in Hermanus suffered a direct lightning
strike early this morning. Several Telkom lines were taken out. By 8h30
critical services were migrated to backup lines until about 15h00 when Telkom was
able to repair the primary lines. Some wireless equipment was also destroyed.
All damaged equipment was replaced and all services restored by 17h00.
We hope all our customers got the new year off to a better start.
Happy new year.
2010-12-22 13:28:07
Festive season office hours
We would like to wish our Maxitec customers a peaceful festive season and thank
you for your support in 2010. We have adjusted our office hours as follows:
24th Dec - Close @ 14: 00 - Kyle on standby
27th Dec - Closed - Kyle on Standby
31st Dec - Close @ 14:00 - Riekert on standby
Our standby support number is 082 776 4942 and is available until 21h00.
For non urgent requests please mail our helpdesk.
Thank you,
Maxitec Helpdesk
2010-09-08 22:21:00
ADSL Network Failure
Planned maintenance will be performed on the ADSL network from 6 September to 17 September between 22:00 and 02:00 every night. All SAIX ADSL services (shaped, un-shaped and local only) will be renumbered, and all SAIX ADSL users will experience intermittent service interruptions. Downtime will be kept to a minimum.
2010-06-10 12:25:00
Maxitec Network Notice: Restored
Telkom trunk restored. Service operations should normalize with immediate effect.
2010-06-10 06:40:00
Maxitec Network Notice: Trunk Failure
Some mail services may be slow or inaccessible due to a Telkom trunk failure. Telkom technicians are attending.
2010-05-17 05:55:20
Urgent Maintenance
Telkom will be performing some urgent maintenance on our Diginet at 8h00 this morning. Downtime will be between 5 and 15 minutes for mail.
2010-05-11 04:25:29
Telkom link down - Resolved
08h00
The link has been restored.
Our Diginet circuit is down due to a Telkom link failure in the Belville area. Telkom is attending to the problem. Some services will be down until the link is restored.
2010-02-18 20:23:46
Emergency Maintenance Update
All services hosted on sl01-01 has been restored. Thank you for your patience.
2010-02-18 16:52:41
Emergency Maintenance
We have taken server sl01-01.host-m.co.za down for emergency maintenance. We apologize for any inconvenience caused. The server is being audited after a security breach on one of the websites hosted on the server.
2010-01-20 06:49:06
Telkom link down
16h00. UPDATE
The Bellville Ashburn link has been restored and all Maxitec related services are once again available. We apologize for any inconvenience caused.
06h49
A Telkom link failure has resulted in access to some servers from ADSL links to be down. Telkom are investigating.
2010-01-12 00:00:00
Planned Maintenance
Please be aware that Telkom is doing planned maintenance in the Hermanus and Voelklip area on 12-01-2010 at 22:00. Estimated downtime is 8 hours.
2009-10-26 09:44:46
Account Warnings
Please note that Maxitec will never send you an email asking you for your password. Criminals are sending emails pretending to originate from Maxitec in order to obtain login details so that they can use these credentials for fraudulent activities. Please contact us via the usual channels in order to have your password reset if you did reply to any of these emails.
2009-08-22 06:12:30
Planned maintenance completed
Upgrade of pop3.maxitec.co.za has been completed. If you have any questions please email support. Thank you for your patience.
2009-08-22 05:12:16
Planned maintenance starts
Upgrade of pop3.maxitec.co.za is now starting. Total downtime should be less than 90 minutes.
2009-08-18 15:09:12
Planned maintenance
Email services hosted on pop3.maxitec.co.za will be upgraded on Saturday morning 22 August 2009 between 4h00 and 6h00. Access to email will be unavailable during this time.
2009-08-08 06:51:44
Planned maintenance completed
Migration of crux to new hardware has been completed. If you have any questions regarding the migration please contact technical support. Thank you for you patience.
2009-08-08 06:38:32
Planned maintenance update
Websites have been migrated. Email services will follow shortly.
2009-08-08 06:22:38
Planned maintenance starts
Server crux is going offline now for scheduled maintenance. Total downtime should be less than 30 minutes.
2009-08-03 14:43:32
Planned maintenance
Please note that services hosted on crux.max-i-tec.net will be moved to an upgraded server on 2009-08-08 between 6H00 and 7H30. Downtime should be less than 15 minutes for web hosting and 30 minutes for email. For more information contact our helpdesk.
2009-06-09 08:27:18
Network Outage
We intend to take the Hermanus server room down on Saturday morning for about 30 minutes to do urgent UPS maintenance. Email services will be unavailable during this time.
Time down: 7h00
Time up: 7h30
We will attempt to keep the downtime as short as possible.
2009-04-01 13:21:01
Telkom Network Failure
ADSL access has been restored. Telkom Engineers are still investigating cause of failure.
