Notices
2010-02-18 20:23:46
Emergency Maintenance Update
All services hosted on sl01-01 has been restored. Thank you for your patience.
2010-02-18 16:52:41
Emergency Maintenance
We have taken server sl01-01.host-m.co.za down for emergency maintenance. We apologize for any inconvenience caused. The server is being audited after a security breach on one of the websites hosted on the server.
2010-01-20 06:49:06
Telkom link down
16h00. UPDATE
The Bellville Ashburn link has been restored and all Maxitec related services are once again available. We apologize for any inconvenience caused.
06h49
A Telkom link failure has resulted in access to some servers from ADSL links to be down. Telkom are investigating.
2010-01-12 00:00:00
Planned Maintenance
Please be aware that Telkom is doing planned maintenance in the Hermanus and Voelklip area on 12-01-2010 at 22:00. Estimated downtime is 8 hours.
2009-10-26 09:44:46
Account Warnings
Please note that Maxitec will never send you an email asking you for your password. Criminals are sending emails pretending to originate from Maxitec in order to obtain login details so that they can use these credentials for fraudulent activities. Please contact us via the usual channels in order to have your password reset if you did reply to any of these emails.
2009-08-22 06:12:30
Planned maintenance completed
Upgrade of pop3.maxitec.co.za has been completed. If you have any questions please email support. Thank you for your patience.
2009-08-22 05:12:16
Planned maintenance starts
Upgrade of pop3.maxitec.co.za is now starting. Total downtime should be less than 90 minutes.
2009-08-18 15:09:12
Planned maintenance
Email services hosted on pop3.maxitec.co.za will be upgraded on Saturday morning 22 August 2009 between 4h00 and 6h00. Access to email will be unavailable during this time.
2009-08-08 06:51:44
Planned maintenance completed
Migration of crux to new hardware has been completed. If you have any questions regarding the migration please contact technical support. Thank you for you patience.
2009-08-08 06:38:32
Planned maintenance update
Websites have been migrated. Email services will follow shortly.
2009-08-08 06:22:38
Planned maintenance starts
Server crux is going offline now for scheduled maintenance. Total downtime should be less than 30 minutes.
2009-08-03 14:43:32
Planned maintenance
Please note that services hosted on crux.max-i-tec.net will be moved to an upgraded server on 2009-08-08 between 6H00 and 7H30. Downtime should be less than 15 minutes for web hosting and 30 minutes for email. For more information contact our helpdesk.
2009-06-09 08:27:18
Network Outage
We intend to take the Hermanus server room down on Saturday morning for about 30 minutes to do urgent UPS maintenance. Email services will be unavailable during this time. Time down: 7h00 Time up: 7h30 We will attempt to keep the downtime as short as possible.
2009-04-01 13:21:01
Telkom Network Failure
ADSL access has been restored. Telkom Engineers are still investigating cause of failure.
2009-03-09 16:35:06
Unplanned Maintenance
We will be taking lw03.host-m.co.za down for a few minutes this evening between 21h00 and 22h00 for some hardware upgrades. The authenticated relay smtp server will be off during this time. Total downtime should be less than 30 minutes.
2009-01-29 13:36:42
Frontpage Support
We will be dropping server support for FrontPage Server Extensions by the end of February 2009 because FrontPage for UNIX servers is no longer supported. Maxitec can therefore no longer distribute or support Frontpage for technical and legal reasons.
In most cases the only impact will be that users will now need to use FTP to upload pages. Please contact support should you require assistance.
2008-12-10 16:05:10
Scheduled Maintenance
Hosting servers phoenix and crux will be going down for a few minutes at 21h00 this evening so that additional network cards can be installed.
2008-10-13 08:33:50
Security Warning
An email with the words "Ict support" in the subject line was sent to you requesting you to furnish your username and password. This is a scam. We will never ask you for your username and password. If you did reply to the email please contact us immediately so that we can reset your password.
2008-10-10 22:16:32
Resolved - Dialup Failure
Resolved. Problem affecting dialup users has been resolved. Telkom has not yet told us what the problem was but it probably was a trunk cable break or theft.
2008-10-10 14:25:21
Dialup Failure
A Telkom failure will affect dialup customers connecting from areas between Somerset West and George. Telkom do not yet have an estimated time to repair.
2008-09-05 09:37:36
Diginet failure
One of our diginet lines was down for a few minutes. The problem was reported to Telkom and promptly repaired. Mail services were briefly disrupted.
2008-09-03 18:10:28
Resolved - Slow Network
The slow network problems seem to be resolved. We will continue to monitor.
2008-09-03 17:02:12
Network Slow
Telkom have reported network problems and are investigating. Internet access may be slow until resolved.
2008-08-29 23:48:23
Scheduled Maintenance Completed
The server upgrades have been completed but look a little longer than hoped. Thank you for your patience.
2008-08-29 21:26:59
Scheduled Maintenance has started
Server crux is now down for scheduled maintenance.
2008-08-29 09:14:17
Scheduled Maintenance
We will be performing a minor upgrade on our crux web server at 21h00 this evening. Downtime should be a few minutes at most. We will post a notice when the work is complete.
2008-08-23 07:03:23
Completed - Scheduled Maintenance
Scheduled maintenance on our mail server has been completed. Thank you.
2008-08-22 14:51:29
Scheduled Maintenance
We will be performing scheduled maintenance on our mail server on Saturday 23 August between 5h00 and 7h00. Downtime should be less than 30 minutes.
2008-08-22 01:04:55
Completed - Mail Server Maintenance
The maintenance is provisionally completed.
2008-08-21 22:54:30
Mail Server Maintenance
We will be taking our mail server down for some emergency maintenance. Downtime will be kept as short as possible.
2008-07-17 09:20:09
Resolved: Hermanus ADSL problem
The Hermanus ADSL problem has been resolved (at 22h30 last night). We have not yet been able to find anyone at Telkom that can tell us what was wrong.
2008-07-16 13:34:34
Hermanus ADSL Problem
The Hermanus Telkom exchange is currently having an ADSL connectivity problem.
2008-06-05 08:50:02
Security Warning
Never respond to any request by anyone to confirm your password. If you ever get a request via email to confirm your password please forward the email to postmaster(at)maxitec.co.za. This includes email which may appear to come from your bank even if the website you are taken to looks like the banks website.
2008-05-06 17:12:57
Resolved: Network Failure
The AT&T DDOS attack and network failure has been resolved. All services are functioning normally.
2008-05-06 16:26:56
Network Failure
Services hosted on our server crux.max-i-tec.net may be inaccessible from some networks due to a denial-of-service attack. The first tier networks, AT and T, affected are currently attempting to stabilize the network and restore connectivity.
2008-04-29 21:43:41
Resolved: Network Failure
The denial of service attack has been stopped on the affected network segment.
2008-04-29 16:32:38
Network Failure
Services hosted on our server crux.max-i-tec.net may be inaccessible from some networks due to a denial-of-service attack. The first tier networks affected are currently attempting to stabilize the network and restore connectivity.
2007-12-17 22:17:00
Scheduled Maintenance Completed
All maintenance on the hosting server crux.max-i-tec.net has been completed and all services are running normally.
2007-12-17 22:00:00
Scheduled Maintenance Update
Maintenance on the server crux.max-i-tec.net has started.
2007-12-17 19:50:00
Scheduled Maintenance Update
The hosting server crux.max-i-tec.net will be taken off-line for about 30 minutes on Monday 2007-12-17 at about 22:00 for the final phase of the scheduled maintenance. We will post a notice when going offline and again when online.
2007-12-16 19:10:00
Provisional Scheduled Maintenance
The hosting server crux.max-i-tec.net will be taken off-line again for about 30 minutes on Monday 2007-12-17 at about 22:00 for the final phase of the scheduled maintenance. This server is our current record holder for uptime, having being online continuously for 543 days and 6 hours without a single reboot.
2007-12-16 18:55:00
Scheduled Maintenance Update
Scheduled maintenance of hosting server crux.max-i-tec.net is completed and server is now on-line.
2007-12-16 18:32:00
Scheduled Maintenance Update
Scheduled maintenance of hosting server crux.max-i-tec.net has started and server is now off-line. The total downtime is expected to be about 30 minutes.
2007-12-14 12:00:00
Scheduled Maintenance
We intend to do some maintenance on our hosting server crux.max-i-tec.net on Sunday evening, 2007-12-16, and again on Monday evening, 2007-12-17. The downtime should be less than 30 minutes and is required to upgrade a hard drive. We will post a notice when the maintenance windows starts and again when it ends. We thank you for your understanding.
2007-11-22 13:21:00
Resolved ADSL Failure
Connectivity has been restored and Telkom are monitoring the links.
2007-11-22 09:22:39
ADSL Failure
Connectivity problems on some ADSL links. Telkom have been notified.
2007-11-14 13:30:01
Resolved Telkom Network Failure
The network failure has be resolved. The cause of failure was a cable break.
2007-11-14 07:12:34
Telkom Network Failure
We have been informed that a core route in the Bellville exchange is reporting faults and that inconsistent Internet connectivity can be expected until the problem has been resolved. Telkom are attending.
2007-10-30 23:30:00
Resolved Telkom Network Failure
The cable break between Bellville and Rosebank has been repaired.
2007-10-30 17:43:38
Telkom Network Failure
Access to Telkom edge routers are down. This will affect access to services not on the Telkom network. Telkom are attending.
2007-09-17 16:20:59
Resolved Telkom Network Failure
The network failure was resolved about an hour ago. Not cause for the failure was given.
2007-09-17 13:19:57
Telkom Network Failure
Link between Bellville and Ashburn has failed. Telkom are attending. All clients will experience slow International connectivity.
2007-09-07 00:00:00
Telkom Network Notice Update
All Customers might experience intermittent service interruption
Planned maintenance will be performed on the IPNet Core Network during the maintenance window on Sunday 09 September 2007 from 00:00 AM to 04:00 AM.
2007-09-04 12:57:55
Update Network Notice
US network seems better but ping times are still high. We will continue to monitor the network.
2007-09-04 11:36:08
Network Notice
Some parts of the Internet hosted in the US may be slow due to a network problem in the US.
2007-09-03 09:00:00
Resolved Dialup Problem
The dialup problem has been resolved. Unfortunately Telkom has not been able to give further details regarding the failure.
2007-09-02 11:55:53
Update Dialup Problem
Although the issue was resolved at 23h00 last night Telkom has not yet closed the fault. We will post a notice when Telkom closes the fault on their side.
2007-09-01 19:10:01
Update Dialup Problem
Telkom are attending to the dialup pop failure in the Overberg region. Customers can dial in on the Bellville number 021 915 3600. Just remember to revert back to 086 007249 to keep it a local call, once the problem has been resolved.
2007-09-01 16:22:06
Dialup Problem
Dialup users in the Caledon area may have trouble connecting to the Internet as a result of a circuit failure. Telkom are attending.
2007-01-01 08:00:00
Welcome to the noticeboard
We will place important network and service notices here. If you are experiencing any difficulties with services visit the noticeboard to see if any information about the problem exists.
